Under Portuguese Decree-Law no. 24/2014, you have the right to withdraw from your purchase within 14 calendar days of receiving the item, without needing to give any reason (except for personalised pieces — see the Terms and Conditions, Point 9).
To exercise this right, fill in the form below and send it by email to info@lamswoodcrafts.com, with the subject "Withdrawal". You may also communicate your decision directly by email, without using the form, stating the order number and the date of receipt.
Withdrawal Form Template
(fill in and send only if you wish to withdraw from the purchase)
To: LAMS Concept, Lda. — info@lamswoodcrafts.com I/We (*) hereby give notice that I/we withdraw from my/our (*) contract for the purchase of the following item: Ordered on (*) / received on (*): ______________ Consumer's name: ______________ Consumer's address: ______________ Consumer's signature (only in the case of notification on paper): ______________ Date: ______________ (*) Delete as appropriate.
For deadlines, the refund process, applicable exceptions, and the handling of defective or incorrectly delivered items, please see the Terms and Conditions of Sale (Points 7 and 8). For shipping information, see Shipping and Returns.
